Shipping Policy

Shipping Policy

At X-Origin, we are committed to ensuring your Yonbo AI companion reaches you promptly and securely.

Shipping Timeline

• For pre-orders and campaign backers, shipping will begin immediately after the campaign ends in May 2025.

• For all other orders, processing typically takes 2–3 business days, and delivery time is estimated at 7–10 days depending on your location.

Shipping Methods & Fees

• All orders are shipped using reliable carriers with tracking provided.

• Shipping fees are calculated at checkout based on your delivery address.

Customs and Duties

• Customers are responsible for any customs duties, taxes, or fees required by their country.

Shipping Confirmation

• Once your order ships, you will receive an email with tracking details to monitor your delivery.

If you have any questions or concerns regarding shipping, please contact us at support@yonbo.ai.